Is my data safe and secure?
Your privacy is of the utmost importance for us!
We never share your contact info with any third parties and we do not keep logs on our servers of what you do on the Internet.
Your payment will be safely processed by PayPro Global, a leading payment solution, on a secure encrypted SSL page on their website.
Your credit card information is safe with PayPro and not even the PrimoVPN staff can access it.
Do you offer trial accounts?
Unfortunately we do not offer trial accounts due to abuse. We do however offer a NO question asked 30 Day Money Back Guarantee.
How does your 30 Days Guarantee work?
Just email us in the first 30 days of service and ask for a refund.
Any other fees I have to pay?
NO! We have no setup, cancelling, server swithcing or any other hidden fee. You only pay the fixed subscription cost and you can cancel absolutely anytime you want.
Can I switch between servers as I want?
Yes. You can switch between our VPN servers as you want to.
Can I also connect with my phone?
Yes. You can connect with any number of devices to PrimoVPN, but not in the same time. For example you have to disconnect your desktop computer before you connect with your iPhone.
Are there any restrictions on your network?
Yes. P2P downloads like torrents are not allowed. Also, any illegal activities like spamming, hacking, hate speech etc. are also prohibited.